题目
题型:不详难度:来源:
第二节(共5小题,每小题2分,满分10分)
根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。其中有两项为多余选项。
Is the customer always right? 71 Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的) income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means. 72 In restaurants in the south of the USA, for example, waiters compliment(恭维) you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.
Anyone who has waited 30 minutes to be served in a restaurant may possibly dream of such customer service. 73 In fact, different nationalities expect different types of service. As a friend of mine once told me, “By the end of evening I had spent as much time talking to the waiter as to my wife.”
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale. 74 And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?
Attitudes to service are, of course, affected by employers’ attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair? 75 It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”
A.People often point to America as an example of good customer service. |
B.It is a question of expectations. |
C.Do we think it is fair to ask shop assistants to work late evenings or on Sundays? |
D.Then she asks for a discount until she gets an even better price. |
F.The way we shop shows the way we get along with other people.
G..However, do Europeans really want US style service?
答案
71—75 EAGDC
解析
核心考点
试题【第二节(共5小题,每小题2分,满分10分)根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。其中有两项为多余选项。Is the customer alw】;主要考察你对题材分类等知识点的理解。[详细]
举一反三
III.阅读理解:(共20 小题,每小题2分,满分40分)
第一节:(共15小题,每小题2分,满分30分)
阅读下列短文,从每题所给的四个选项A、B、C、D中选出最佳选项。
For her first twenty-four year, she’d been known as Debbie---a name that didn’t suit her good looks and elegant manner.” My name has always made me think I should be a cheerleader, ”She complained.”I just don’t feel like a Debbie!”
One day ,while filling out an application form for publishing job, the young woman suddenly changed middle name, Lynne, for her first name Debbie.“That was the smartest thing I ever did,” She says now.“ As soon as I stopped calling myself Debbie.I felt more comfortable with myself… and other people started to take me more seriously”.Two years after her successful magazine editor--- friends and associates call her Lynne.
Naturally, the name change didn’t cause Debbie/Lynne’s professional achievement--- but it surely helped if only by adding a bit of self-confidence to her talents.Social scientists say that what you are called can affect your life.Through history, names have not only identified people but also described them.”… As his name is, so is he …? says the Bible.For better or worse, qualities such as friendliness or reserves, simpleness or charm may be suggested by your name and encourage other people before they even meet you.
Of course , names with a good sense can work for you ---even encouraging new acquaintances.A recent survey showed that American men thought Susan to be the attractive female name, while women believed Richard and David were the most attractive to men.One woman I know turned down a blind date with a man named Harry because “he sounded dull.” Several evenings later she came up to me at a party, pressing for an introduction to a very nice man with whom they looked at each other all evening.“Oh, “ I said.” You mean Harry?” She was ill at ease.
1.Debbie’s changing her name ____.
A.had actually little to do with her career.
B.was what she happened to do when filling out the form
C.did have an effect on her success
D.entirely contributed to her luck
2.The author introduced Harry to the woman___
A.at the request of the woman herself
B.to tell her that names didn’t matter really
C.to make her feel uneasy in mind
D.the person is more important than his /her name
3.The name Debbie may be connected with something ____
A.huge B.quiet C.dull D.attractive
4.The best possible title for the passage may be ____
A.Names are the most important B.Your name is your fortune
C.Don’t care much for names D.Names and making friends
Safe burn
Planning a home demands great care .The fireplace should be distinctive and elegant, with a fire that looks like a fire, giving your family the warmth and protection they need.
Every year 7,000 people die in fires in Britian , and hundreds of them are little children.Thousands more are disfigured for life.
When you choose a fire, choose Safeburn .It gives you the atmosphere of home comfort you are looking for, and sets your mind at rest.
Caithness Pride
Caithness Pride.The ninth Duke of Caithness would only drink the best whisky, So he built his own private still, in the heart of the Highlands, with the fresh water running in the stream nearby.When we came into possession of the still, we paid the Duke’s heirs a lot of money for it.But it was worth it.After all what was good for the Duke is too good to be kept a secret.
1.The above two passages are _____ .
A.the covers for two books.
B.The descriptions about two pictures
C.The advertisements for two products
D.The advice on home planning and whisky drinking
2.Fire can provide people with all the following except ____
A.heat B.home comfort C.great care D.peace.
3.From the second passage we’ve learnt that to make food whisky people need ___
A.a famous person’s name B.a private still
C.good water D.good land
4.In the second passage, they are trying to make it clear that ____.
A.their whisky was once drunk by a vey famous person
B.their whisky still was built by the ninth Duke of Caithness
C.their whisky is not expensive
D.their whisky is second to none
The human body is a living machine, and, like all machines, it needs "fuel" (燃料) to supply it with energy.This is provided by the food we eat.But how much do we need to stay healthy?
The energy value of food is usually measured in calories.A calorie is the amount of heat required to raise the temperature of 1 kg of water by 1℃.The number of calories people need per day is different.Also, the number of calories you use at any one moment normally depends on the activity you are in.For example, you need more calories for standing than for sitting, more for running than for walking, and so on.
The energy in food is in the form of three kinds of chemical materials-carbohydrate(碳水化合物), protein(蛋白质)and fat.Carbohydrate provides 3.8 Cal/gm, protein 4.0 Cal/gm, and fat 8.8 Cal/gm.Each food contains different amount of these materials, as the round pictures show.
1.The amount of calories supplied by equal amounts of milk, rice, and peanuts is the largest in the case of ________.
A.milk B.rice C.peanuts D.rice or peanuts
2.Choose one statement from among A-D that agrees with the passage and the pictures above.
A.You need more calories for swimming than for mountain climbing.
B.Food contains energy in the form of carbohydrates, proteins and fuel.
C.Different people need different amounts of energy depending on their age, sex and the activities they are in.
D.3 grams of milk provides 16.6 calories because carbohydrate provides 3.8 Cal/gm, protein 4.0 Cal/gm and fat 8.8 Cal/gm.
3.This article mainly tells us ________.
A.all the energy is in food B.the human body needs energy
C.the number of calories depends on your activity
D.we must only eat peanuts to get calories
第Ⅱ卷(非选择题,共35分)
第一节:对话填空(10分)
A: 120.
B: Operator, we need help! There"s been a terrible boating accident and I think two people have drowned!
A: Please try to stay (76)c and tell me what happened.
B: Two motorboats were going really fast along the beach. Suddenly one of them lost
(77)c and crashed into the other. The boats caught fire and the passengers were (78)t into the water.
A: How many people (79)i ?
B: Well, as I said, two people seem to have drowned. One of them is still (80) m and another one is on the beach, the other passengers (81) s cuts and burns.
A: Has (82) f aid been given?
B: Yes. Two people are trying to (83)s the breathing of the person on the beach. Some others are helping the people who are burnt or (84)b . But we need help!
A: OK, please tell me exactly (85)w you are.
B: We are on the beach about half a kilometer south from the Grand Beach Hotel. If you send the ambulance to the hotel, I will meet it there.
A: Good. It"s on its way.
B: Thank you.
Section B
Directions: Read the following four passages. Each passage is followed by several questions or unfinished statements. Choose the one that fits best according to the information given in the passage you have just read.
(A)
Matsushita, the world’s largest provider of consumer electronics, has decided to move in on Hollywood. Last weekend, Matsushita company leaders met with movies VIPs from MCA, Inc., the entertainment community that produced the movies as “Jaws” and “E.T. the Extra-terrestrial”. If the negotiations are successful, Matsushita will pay somewhere between $6 billion and $7.5 billion for MCA, by far the largest U.S. buying by a Japanese company.
The deal is larger than last year’s $5 billion buying of Columbia Pictures by Matsushita’s competitor, Sony Corporation. The movement by the Japanese companies shows Tokyo’s growing interest in the entertainment world. It is surprising for both sides of the Pacific Ocean. Why does a disciplined, no-nonsense nation like Japan want to get into show business? The answer is quite simple: To make money. Japanese corporation leaders feel the global potential of the entertainment business and recognize that there is an increasing market for movies and television in the rapidly industrializing world.
1. The movement of buying American entertainment companies by the Japanese shows that____ _.
A. American movies are better than Japanese
B. Japan has growing interest in the entertainment world
C. Japanese market is larger than American market
D. Japanese people are richer
2. A disciplined nation like Japan wants to get into show business because _____
A. they want to make money
B. they want to learn from American people
C. they want to entertain their people
D. they want to win in the competition
3. Matsushita would pay ______ for MCA.
A.$5 billion
B.$6 billion
C.$7.5 billion
D. Somewhere between $6 billion to $7.5 billion
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