题目

PMP Problem,Tell me the answer and the reason.
A project manager discovers a defect in a deliverable that is due to the customer under contract today.The project manager knows the customer does not have the technical understanding to notice the defect.The deliverable meets the contract requirements,but it does not meet the project manager's quality standard.What should the project manager do in this situation?
A.Issue the deliverable and get formal acceptance from the customer.
B.Note the problem in the lessons learned so future projects do not encounter the same problem.
C.Discuss the issue with the customer.
D.Inform the customer that the deliverable will be late.

提问时间：2020-11-24

答案

C.Discuss the issue with the customer.
选项A没有遵照保护客户最大利益的规则.选项B不能解决这个问题.选项D会造成合同违约.虽然交付成果满足合同要求,但是最好使这个问题引起客户的注意(选项C),所以可以找一个没有害处的选项.