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When milk arrived on the doorstep
When I was a boy growing up in New Jersey in the 1960s, we had a milkman delivering milk to our doorstep. His name was Mr. Basille. He wore a white cap and drove a white truck. As a 5-year-old boy, I couldn’t take my eyes off the coin changer fixed to his belt. He noticed this one day during a delivery and gave me a quarter out of his coin changer.
Of course, he delivered more than milk. There was cheese, eggs and so on. If we needed to change our order, my mother would pen a note----“Please add a bottle of buttermilk next delivery”----and place it in the box along with the empty bottles. And then, the buttermilk would magically appear.
All of this was about more than convenience. There existed a close relationship between families and their milkmen. Mr. Basille even had a key to our house, for those times when it was so cold outside that we put the box indoors, so that the milk wouldn’t freeze. And I remember Mr. Basille from time to time taking a break at our kitchen table, having a cup of tea and telling stories about his delivery.
There is sadly no home milk delivery today. Big companies allowed the production of cheaper milk, thus making it difficult for milkmen to compete. Besides, milk is for sale everywhere, and it may just not have been practical to have a delivery service.
Recently, I saw an old milk box in the countryside. I took it home and planted it on the back porch (门廊). Every so often my son’s friends will ask what it is. So I start telling stories of my boyhood, and of the milkman who brought us friendship along with his milk.
小题1:Mr. Basille gave the boy a quarter out of his coin changer____.
A.to show his magical power
B.to pay for the delivery
C.to satisfy his curiosity
D.to please his mother
小题2:What does “this” in the third paragraph refer to?
A.The milkman’s magic power
B.The milkman’s kindness to me
C.The note to change an order
D.The home delivery service
小题3:What can be inferred from the fact that the milkman had the key to the boy’s house?
A.He wanted to have tea there.
B.He was a respectable person.
C.He was treated as a family member.
D.He was fully trusted by the family.
小题4:Why does home milk delivery no longer exist?
A.Nobody wants to be a milkman now.
B.It has been driven out of the market.
C.Its service is getting poor.
D.It is forbidden by law.
小题5:Why did the author bring back home an old milk box?
A.He missed the good old days.
B.He wanted to tell interesting stories.
C.He missed it for his milk bottles.
D.He planted flowers in it.

答案

小题1:C
小题1:D
小题1:D
小题1:B
小题1:A
解析

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试题【When milk arrived on the doorstepWhen I was a boy growing up in New Jersey in th】;主要考察你对题材分类等知识点的理解。[详细]
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Department stores sell ready- to-wear clothing, which is also called ready-made clothing. Such clothing is made in fixed sizes. Those people who find that ready-made clothing fits them well can save money by buying it. Most often, people do not fit exactly into a producer’s size. Their clothing must be altered to make it fit better. However, most alterations are not very expensive. The small cost of most alterations means that ready-made clothing can meet the needs of most customers.
Those who can afford it often get someone to design and make their clothing. Such clothing is called custom-made. The person who makes it measures the customer, and then sews it so that it fits perfectly. Alterations are not needed. Custom-made clothing is largely sewn by hand, has better quality, better material, and is of the style you have chosen. Of course, it costs much more than ready-to-wear clothing. You need to pay the difference for the special fitting and better skill that you are receiving. This often means that you spend double or more than you would for a ready-made garment.
Custom-made clothing is not always that much better than ready-made clothing. It costs more partly because only one garment has been made, just for you. Companies that produce ready-made products make thousands of garments at a time. This means they can buy large quantities of material. Workers cut each size by the hundreds. Companies work out ways to make the garments quickly by machine and pay workers according to their skill. Thus they can sell the finished products at a low price while still making money. Most of the clothing sold in the United States is made in this way. Customers gain from the lower prices which are made possible by mass production. It may or may not give them high quality.
小题1: According to the passage, people who buy ready-made clothing ______.
A.wish to make alternationsB.will spend less money
C.want to make it betterD.can fit into the sizes
小题2:We can learn from the passage that custom-made clothing is_______.
A.specially made  B.fashionably designed
C.chosen by few people  D.made with difficulties
小题3:Which of the following is true about ready-made clothing?
A.It is of poor quality.  B.It suits all people.
C.It is labor-saving to make it.  D.It takes more time to make it
小题4:The purpose of the writer is _______.
A.to explain why custom-made clothing costs more
B.to show the advantages of mass production
C.to tell readers how to make money from ready-made clothing
D.to provide information about different kinds of clothing

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High-quality customer service is preached(宣扬) by many, but actually keeping customers happy is easier said than done.
Shoppers seldom complain to the manager or owner of retail store, but instead will alert their friends, relatives, co-workers, strangers and anyone who will listen.
Store managers are often the last to hear complaints, and often find out only when their regular customers decide to frequent their competitors, according to a study jointly conducted by Verde group and Wharton school.
“Storytelling hurts retailers and entertains consumers.” Said Paula Courtney, president of the Verde group. “The store loses the customer, but the shopper must also find a replacement.”
On average, every unhappy customer will complain to at least four other, and will no longer visit the specific store for every dissatisfied customer, a store will lose up to three more due to negative reviews. The resulting “snowball effect” can be disastrous to retailers.
According to the research, shoppers who purchased clothing encountered the most problems. Ranked second and third were grocery and electronics customers.
The most common complaints include filled parking lots, cluttered(塞满了的) shelves, overloaded racks, out-of-stock items, long check-out lines, and rude salespeople.
During peak shopping hours, some retailers solved the parking problems by getting moonlighting local police to work as parking attendants. Some hired flag wavers to direct customers to empty peaking spaces. This guidance got rid of the need for customers to circle the parking lot endlessly, and avoided confrontation between those eyeing the same parking space.
Retailers can relieve the headaches by redesigning store layouts, pre-stocking sales items, hiring speedy and experienced cashiers, and having sales representatives on hand to answer questions. Most importantly, salespeople should be diplomatic and polite with angry customers.
“Retailers who’re responsive and friendly are more likely to smooth over issues than those who aren’t so friendly.” Said professor Stephen Hoch. “Maybe something as simple as a greeter at the store entrance would help.”
Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world. Retailers are hard-pressed to improve when they have no idea what is wrong.
小题1:Why are store managers often the last to hear complaints?
A.Few customers believe the service will be improved.
B.Customers would rather relate their unhappy experiences to people around them.
C.Customers have no easy access to store managers.
D.Most customers won’t bother to complain even if they have had unhappy experiences.
小题2:Shop owners often hire moonlighting police as parking attendants so that shoppers         .
A.can find their cars easily after shoppingB.won’t have trouble parking their cars
C.can stay longer browsing in the storeD.won’t have any worries about security
小题3:What contributes most to smoothing over issues with customers?
A.Design of the store layout.B.Hiring of efficient employees.
C.Manners of the salespeople.D.Huge supply of goods for sale.
小题4:To achieve better shopping experiences, customers are advised to        .
A.voice their dissatisfaction to store managers directly
B.shop around and make comparisons between stores
C.settle their disputes with stores in a diplomatic way
D.put pressure on stores to improve their service

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Women are on their way to holding more than half of all American jobs. The latest government report shows that their share of nonfarm jobs nearly reached fifty percent in September.
Not only have more and more women entered the labor market over the years, but the depression has been harder on men. In October the unemployment rate for men was almost eleven percent compared to eight percent for women.
Industries that traditionally use lots of men have suffered deep cuts. For example, manufacturing and building lost more jobs last month. But health care and temporary employment services have had job growth. Both of those industries employ high percentages of women.
Thirty years ago, women earned sixty-two cents for every dollar that men earned. Now, for those who usually work full time, women earn about eighty percent of what men earn. And women hold fifty-one percent of good-paying management and professional jobs.
Yet a study released Thursday said men still hold about nine out of every ten top positions at the four hundred large companies in California. The results have remained largely unchanged in live years of studies from the University of California, Davis.
Also, a new research paper in the journal Sex Roles looks at the experiences of women who are the main earners in their family. Rebecca Meisenbach at the University of Missouri in Columbia interviewed fifteen women. She found they all valued their independence and many enjoyed having the power of control, though not all wanted it.
But they also felt pressure, worry and guilt. Partly that was because of cultural expectations that working women will still take care of the children. Also, men who are not the main earners may feel threatened.
The job market continues to suffer the effects of last year’s financial crash. Now, a judgment has been reached in the first case involving charges of criminal wrongdoing on Wall Street.
Last week, the government lost its case against two managers at Bear Stearns, the first investment bank to fail last year. A jury found Ralph Cioffi and Matthew Tannin not guilty of lying to investors.
The hedge funds they supervised lost their value in two thousand seven. But jurors said there was no clear evidence that they meant to mislead investors.
The Justice Department continues to investigate other companies.
小题1:Why is the unemployment rate for men higher.
A.Because there are more men workers in industries.
B.Because many industries mainly employing men now don’t need so many workers.
C.More and more women take the place of men.
D.Because health care and temporary employment services don’t employ men.
小题2:It can be inferred from the passage that __________.
A.women haven’t got complete equality as men
B.only by becoming the main earners in their family can women gain a high position
C.all women now value independence and the power of control
D.taking care of children is now shared by men and women
小题3:Which of the following is TRUE?
A.Men hate that women earn more money.
B.It is commonly believed that women should take care of children.
C.The job market has recovered from the effect of the financial crisis.
D.Now women working full time earn more than men.
小题4: Why does the government accuse two managers?
A.They contributed to the financial crash.B.They led a corrupt life.
C.They lied to investors.D.A jury found them misleading investors.

题型:不详难度:| 查看答案


小题1:If someone has an accident in the afternoon, you should ____________.
A.Phone 37499B.Ensure no one enters the danger area
C.Report to the Police station at J J Thomson AveD.Call an ambulance on 1-999
小题2:Where do you think you can find this notice?
A.In the Assembly areaB.At the Fire station
C.At the UniversityD.At Turner Hospital
小题3:Anytime you hear the fire alarm, you should _____________.
A.go to the Assembly areaB.phone the Fire brigade on 37499
C.use the red ‘break glass boxes’D.make sure the fire alarms aren’t being tested

题型:不详难度:| 查看答案
阅读下面短文,从每题所给的A、B、C和D项中,选出最佳选项,并在答题卡上将该项涂黑。Roy wasn"t the only one to receive his call-up(入伍)papers.Stephen Napier"s call-up came at the beginning of February and he was pleased to find that he would be going into the Royal Air Force (RAF).
His father was not so pleased and made his feelings known as he and Stephen were on their daily walk. It was the first step in his plans for Stephen to take over the estate(地产)when the time came, and although Stephen was well aware of this, he could think of no reason not to accompany him.
"Thought you"d forgotten that nonsense. Still, I dare say I could pull a few strings to get you to the Army..."
"No, Father! I have told you I want to learn to fly. What chance would I have to do that in the Army? I"d be better off in the Navy——at least they"ve got the Fleet Air Arm. But I have been put in the RAF and that"s where I want to be, so let"s leave it at that." His face went red. Sent to his father"s school and then to Cambridge, much to his satisfaction, he had never had to defend his own desires and his father was a hard man to oppose.
The father glared at Stephen, "No, I won"t leave it at that. I want to know what other ridiculous ideas are in your head. For a start, what"s all this about America?"
"America?"
"Yes. All those books I saw in your room the other day. Brochures about emigration(移民)."
The big, silvered head lowered, like that of a bull about to charge."Don"t trouble to deny it."
"I won"t, Father. Some men at Cambridge have been talking about it. They want people like us here, mathematicians and scientists, for all kinds of research——the sort of research I could do.It would be a worthwhile life for me."
The father responded exactly as his son had known he would."You"ve got a worthwhile life here!You"ve got an estate to run!"
"No, Father. You"ve got an estate to run. I never asked for it. Why not ask Baden to do this stuff? He perhaps can make a good job of it, but I..."
"If he were here, I might think about this silly idea of yours——only think about it, mind you but..."
小题1:If Father wanted Stephen to take over the estate, the first thing he did would__________.
A.take a walk with Stephen as usual
B.wait till his son graduated from Cambridge
C.persuade Stephen not to go into RAF
D.send Stephen to the Army instead of RAF
小题2:Which statement is NOT true according to the passage?
A.Stephen preferred to go into the Navy rather than the Army.
B.Stephen also received his call-up papers as Roy.
C.The father didn"t like Stephen"s idea of going to America.
D.Stephen was eventually forced to stay to run the estate.
小题3: After reading this passage, we can infer that__________.
A.Stephen had never had to defend his desires before
B.Baden might be one of Stephen"s family members
C.Stephen wanted to fly in RAF and become a pilot in America
D.if somebody took over the estate, Stephen could realize his dream
小题4:What do we learn from the underlined sentence?
A.It looked as if the father was angry when mentioning the brochures.
B.The father was very angry and wanted to beat his son Stephen.
C.Stephen was annoyed when his father referred to the brochures.
D.A big red bull was about to charge at Stephen.
小题5:Which would be the best title for this passage?
A.RAF——a better choice than the Army B.A talk between Father and Son
C.The dreams of a Cambridge student D.Conflict between Father and Son

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