题目
题型:不详难度:来源:
Recently a friend sent me a copy of an e-mail she received from the customer service department of her credit card company,after she contacted them with a question about her account. She was happy with their positive response. But as I read the e-mail,one line jumped out at me:“In lieu of good customer service...”
Did they really mean they were offering her a few extra reward points instead of good customer service?I doubt it. More likely,what the customer service department meant to say was,“Because good customer service is important to us...” followed by the details of what they were doing to make sure she remained a happy customer.
So why didn"t the writer say that?I can only guess that perhaps the writer liked the phrase “in lieu of”,thought it sounded more interesting than saying “because”,and so used it—without bothering to check the true meaning.
Have you ever done that?Try to impress others with a big word,only to find out you"ve used the word incorrectly?It"s just the opposite effect,isn"t it?You may impress people all right,but it"s not the impression you were going for.
When you write,remember to choose your words carefully. People may still disagree with what you say,but they won"t be able to dismiss you because you made careless mistakes in how you said it.
小题1:What"s the writer"s purpose in giving the saying?
A.To amuse the reader. | B.To persuade the reader. |
C.To support a conclusion. | D.To lead to the topic. |
A.Because of | B.In honour of | C.Instead of | D.In favour of |
A.didn"t prefer to use familiar words to attract customers |
B.didn"t express what they really meant |
C.didn"t need to offer their customers extra reward points |
D.succeeded in impressing their customers |
答案
小题1:D
小题1:C
小题1:B
解析
核心考点
试题【We"ve all heard the old saying,“Sticks and stones can break my bones,but words c】;主要考察你对题材分类等知识点的理解。[详细]
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1. Relax and Breathe.
Whether it’s a business meeting or the first date, the first thing you must do in order to communicate is to relax. When you relax you are in control. You control your reactions and your reactions do not control you. Breathing is central to relaxation. Take a few deep breaths and your body will begin to be more at ease. This will help you apply what you already know about how to communicate well.
2. Think and you will be prepared.
Have you ever heard the old saying, "think before you speak"? Well, it is true. By thinking ahead about how the conversation might flow, you will be better prepared, more at ease and more confident.
3. Follow the flow of the conversation.
If you are uncomfortable, being silent will only make it worse and make the other person uncomfortable as well. So when all else fails, follow through with small talk until a common topic appears.
A good way to keep a conversation going is to ask the other person questions. People love to talk about themselves and if you do this they will think very highly of you. Learning good communication skills is not something out of reach. If you make an effort, you will succeed.
小题1:Which of the following is the best title of the passage?
A.Preparation and Conversation | B.How to Communicate with Anyone You Meet |
C.Personal attention and Communication | D.How to Keep Your Conversation Going |
A.to follow the flow of the conversation. |
B.to take as many deep breaths as possible |
C.to make a good preparation for the conversation |
D.to keep calm and relax yourself fully |
A.Because it can help you put your communication skills that you know into use. |
B.Because it will help you organize good sentences for your communication. |
C.Because it can help you keep excited and react quickly in the communication. |
D.Because no one likes to communicate with a nervous person. |
A.keep silence in order to give the chance of speaking to others |
B.talk small things until you find a topic you both like |
C.speak freely so as to run across the topic you like |
D.ask questions which you are interested in |
A.Good communication skills can be learned if you try. |
B.You will be good at communication if you try. |
C.Not all people can learn good communication skills. |
D.Communication skills can be improved easily. |
Of course not! You don"t have to suffer needlessly. Your destiny depends on you, not on any other external factors.
I know someone who says she just accepts what life gives her because she has done everything she can to improve it. Guess what her lifestyle is? She wakes up in the morning, goes to work, comes back home, relaxes, chats with people, watches TV, then goes to sleep. Next day, the same routine cycle follows.
Huh! Is this what she calls "doing her best"? She believes she has tried her best and just accepts it in her heart that this is the life that God has intended for her to live; that her luck can only change if God wills it. Of course God wants us to be happy and live our life to the fullest, but we have to do our share of exerting(运用) the effort to live the life of our dreams.
Remember that you reap what you sow. You just don"t sit around and wait for a million dollars to fall from the sky. You have to get off the couch, get your eyes off the TV screen, get your hands off the phone. Don’t expect your luck to change unless you do something about it. If something goes wrong, don"t just regard it as a temporary setback; but use it as feedback. Learn your lesson, make the most of the situation, and do something to solve the problem. It"s not enough to think positively; you also have to act positively.
If someone"s life is in the trouble, do you just hope and pray that things will turn out fine? Of course not! You get to do anything you can to save the person. So it is with your own life. It is not enough to hope for the best, but you have to do your best. In other words, don"t just stand (or sit ) there, do something to improve your life.
小题1:According to the woman mentioned in Para.3, her life ____________.
A.Doesn"t need improving | B.couldn"t be improved |
C.will be better some day | D.Will be worse in the future |
A.positive | B.satisfying | C.colorful | D.passive |
A.Your temporary problem is not discouraging. |
B.Your luck can be changed by your efforts |
C.You can only achieve success when God wills it. |
D.You should treat yourself in the way you treat friends. |
A.positive action | B.positive thinking | C.hope for the best | D.intention to succeed |
A.understand yourself | B.improve your life |
C.believe in yourself | D.change your normal way |
Then in September of 2005, I received a letter 4 my presence to discuss my future ___5 rights. As I sat down, a man began to unfold my file. I was 6 to see my record was five pages long. The man gave me two 7 . I could turn in my 8 and not drive for three months or continue driving, but without tickets for one year. With two kids and a busy practice, I went with the second choice.
After the meeting, I had lunch with my friend, Nick. He noticed that my eating habits ___9 my driving habits. Nick told me that my attention was 10 paid to the destination and not the process of getting there. The car gives fun, allowing me to get to my __11 much faster. However, after reaching it, I was never truly satisfied because I 12_ the messages and lessons of the journey.
After the two 13 , I began to transform myself. I now enjoy driving, often taking the most scenic route. I have also slowed my 14 down, enjoying each bite as I go. Learning 15 is really a big lesson for me.
1. A. lucky B. skilled C. careless D. poor
2. A. interest B. belief C. ability D. character
3. A. stopped B. wanted C. began D. continued
4. A. requesting B. hoping C. suggesting D. planning
5. A. driving B. swimming C. diving D. living
6. A. disappointed B. depressed C. surprised D. terrified
7. A. tickets B. choices C. letters D. pages
8. A. license B. money C. evidence D. file
9. A. affected B. matched C. suited D. caused
10. A. totally B. partly C. slowly D. slightly
11. A. destination B. process C. place D. journey
12. A. understood B. lacked C. gained D. ignored
13. A. surveys B. events C. debates D. arguments
14. A. working B. driving C. walking D. eating
15. A. honesty B. understanding C. patience D. carelessness
Some people think we should establish a standard with our kids and give them something for meeting this standard as a reward. Punishment is given out in much the same way, but it’s used when certain standards of performance, behavior, etc. have not been met. Kids will often become more dutiful when threatened with punishment, and work harder when promised a valuable reward. The problem is what happens when you aren’t around.
To develop responsible, self-disciplined kids, parents need to promote certain ideas. One of these ideas is that everyone pitches in and helps in your family. Another idea is that there can be enjoyment in doing any task if we choose to make it so. When a task is for a worthy cause ( our family can enjoy the house more because I helped clean it), this message can have a big impact.
This is how we help our kids develop a sense of responsibility. When our children develop this responsibility, they’ll be more disciplined, and they’ll control their emotions better. When we give rewards to our kids, we reduce the sense of responsibility. We also create children who may temporarily perform to a certain standard, but who aren’t likely to continue the performance without the carrot hanging in front of them.
“Rewards and punishment can change behavior for a while, but they cannot change the person who engages in the behavior,” said Alfie Kohn, author of Punished by Rewards. “Good values have to be grown from the inside out.” Parents can help give their children a sense of shared responsibility and discipline which can last a life time. The real rewards that your children receive will be their readiness for the complex and demanding world that waits for them—a world that rewards those who have learned the secrets of discipline responsibility. So keep those shiny rewarding to yourself, and let your kids find their own rewards.
小题1:According to the passage, when children are threatened with punishment, ______.
A.they may lose interest in their work |
B.they may appear to be well-behaved |
C.they may change to another person |
D.the results will be worse than usual |
A.Parents should promote certain ideas to help children develop. |
B.Children should be responsible for their discipline. |
C.Children should help build a good family atmosphere. |
D.No children will adapt to society without their parents’ help |
A.rewards | B.aims | C.apologies | D.doubts |
A.never pay attention to the way their children do things |
B.show their children how to behave by example |
C.never punish their children |
D.help their children establish good values |
A.Do you often reward your children? |
B.Should parents reward their children? |
C.When should parents reward their children? |
D.What can parents reward their children with? |
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