题目
题型:不详难度:来源:
How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there were not enough staff on duty to man all the service grilles or checkout counters? Surely in these days of high unemployment it must be possible to hire cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that uncovering all their cash registers at any one time would increase operating costs. And the Post Office says we cannot expect all their service grilles to be occupied “at times when demand is low”.
It is the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is cut short. As for us guests, we just have to put up with it. There is also the nonsense of so many friendly hotel night porters having been thrown out of their jobs in the interests of “efficiency” and replaced by coin-eating machines which offer everything from lager to laxatives (从贮藏啤酒到通便剂). Not to mention the tea-making kit in your room: a kettle with a mixed collection of tea bags, plastic milk boxes and lump sugar. Who wants to wake up to a raw teabag? I do not, especially when I am paying for “service”.
Can it be stopped, this worsening of service, this growing attitude that the customer is always a bore? I angrily hope so because it is happening, sadly, in all walks of life.
Our only hope is to hammer home our anger whenever and wherever we can and, if all else fails, bring back into practice that other, older slogan --- Take Our Deal Elsewhere.
小题1:The writer feels that nowadays customers __________.
A.deserve the lowest status in society |
B.are unworthy of proper consideration |
C.have received high quality service |
D.have become victims of modern organizations |
A.customers’ demands have greatly changed |
B.the staff receive more consideration than customers |
C.customers’ needs have become more complex |
D.staff members are less considerate than their employers |
A.not having enough male staff on duty |
B.difficulties in hiring more efficient staff |
C.lack of cooperation between staff members |
D.not providing enough staff on purpose to reduce budget |
A.be patient when queuing before checkout counters |
B.put up with the rude manners of the staff |
C.try to control his temper when ill-treated |
D.go to other places where good service is available |
答案
小题1:D
小题2:B
小题3:D
小题4:D
解析
核心考点
试题【I have had just about enough of being treated like a second-class citizen, simpl】;主要考察你对题材分类等知识点的理解。[详细]
举一反三
At this time of year, colleges show their appreciation of each other by doing a “Secret Santa”. Secret Santa involves people who work together buying gifts for each other without saying who they are from.
Co-workers all write their names on pieces of paper, then organize a lottery in which each worker picks a colleague’s name at random. He then has to buy a present for that colleague, usually on a small budget of five or ten pounds.
Since the givers are unknown, the quality of presents can vary greatly. In an Internet survey of Secret Santa presents, the gifts that people received range from tickets to the opera to an air freshener for a car.
Another common workplace tradition is the office Christmas party, at which workmates put on their best clothes and enjoy lots of free wine.
Most parties go without a hitch, but sometimes the alcohol cause party-goers to behave in a way that they later regret.
The BBC invited people to share their most embarrassing Christmas office party stories, and received hundreds of funny ones. For example, a man split his trousers while dancing; a drunken lady spent the whole night with the edge of her dress folded into her pants, and later looked at photos that proved it at work.
But the funniest story must be that of Stuart Vanies, who got so drunk that he put his boss’s head into the toilet. Unsurprisingly, he was fired the very next day.
小题1: How many Christmas traditions are mentioned?
A.One. | B.Two. | C.Three. | D.Four. |
A.few people buy presents for their colleagues in Britain |
B.British workers write their names on the presents they give their colleagues |
C.people usually give their colleagues presents of high quality |
D.British workers buy their presents based on an agreed budget |
A.quite smoothly | B.without a result |
C.with some difficulty | D.quite unexpectedly |
A.show that most British people enjoy drinking wine |
B.advise readers not to drink wine at parties |
C.prove that funny things often happen at office Christmas parties |
D.criticize the bad habits of the British |
Experts say that the industry has grown because traditional social ties have weakened. Many young people leave behind a close community of friends and family to find work in bigger cities. People work longer hours, so they have less time to meet new people.
This helps explain the popularity of online dating. Some estimates say120 thousand marriages a year result from matches made on the Internet.
The dating industry has also been expanding in new ways. Many companies offer personalized services for finding the perfect mate. These companies are answering a large demand by single people. They are willing to invest their time and money to find love with carefully planned methods, instead of leaving love to chance.
AskRomeo is a company in Virginia. It provides single people with advice on how to meet a person for the first time.
Also in Virginia, the company True Life Partners provides a more costly and detailed dating service. The company hires a team of professional persons who help couples meet. But this level of service comes at a high price. Men pay thousands of dollars for the service. But women get to take part at no cost.
There are lots of other costs linked to dating. And we wonder how the economic recession(衰退) has affected dating in the US.
小题1:What can we infer from the first paragraph?
A.Songs were only written to express love in the past. |
B.Many people will take part in the industry in two thousand eleven. |
C.The industry will increase the interest by nine hundred million dollars. |
D.Love is not only the soul of some songs but also the heart of an industry now. |
A.most of the marriages result from the Internet. |
B.the dating industry is popular now |
C.women won’t spend money when dating |
D.single people like love at the first sight now |
A.emphasize the important role of the companies |
B.praise the two companies’ good work |
C.show how the companies help expand the dating industry |
D.show the companies are the base of the industry |
A.The situation of dating now in the economic recession |
B.How to deal with the economic recession |
C.What the economic recession is. |
D.Whether the cost of dating is decreasing now in the US. |
The United States has more than 17,000,000 students in higher education. Each year, 1700 of them die from alcohol-related road crashes and other injuries. 600,000 more are injured while under the influence of alcohol. And almost 700,000 are attacked by another drunken.
One behavior that college officials are trying to prevent is too much drink. Some researchers have found that students who think binge drinking(狂饮) is normal often think extremely how much other students really drink. A person can die of alcohol poisoning. At Oklahoma University, a nineteen-year-old student died from drinking heavily at a party in 2005.
Now alcohol is banned from all sorority houses(联谊会会馆) and university housing. Student organizations can serve alcohol at events but only on Friday and Saturday nights. Other new requirements include an alcohol education program that first-year students take online.
The rules govern behavior on campus(大学校园)and off. With a first violation(违犯),students pay seventy-five dollars and their parents are told. They must also take an alcohol education class. For a second “strike”, they have to pay one hundred fifty dollars. A third strike means that they have to be suspended school for at least one semester.
Since 2005,363 students have had a first strike. 30 have had a second strike-and only one hasn’t allowed to go to school for one semester. The president at Oklahoma tells us the aim is not just to punish but to change the behavior and culture at the university.
小题1:The first paragraph mainly tells us that .
A.the legal age at the lowest for drinking alcohol is 21 |
B.many colleges consider drinking alcohol to be a crime |
C.drinking alcohol is a necessary and popular campus culture |
D.American colleges and universities have their own alcohol rules |
A.17,000,000 | B.1,301,700 | C.601,700 | D.1300,000 |
A.have to stop going to school for a time. |
B.be removed to another school |
C.be locked at home for a period. |
D.be forced to leave school forever. |
A.College students are not allowed to drink alcohol at any time. |
B.If students take an alcohol program online, they can drink alcohol. |
C.Students having a first strike only receive punishment of fine. |
D.Students with a second strike pay twice as much as students with a first strike. |
A.alcohol rules have no effect on college students |
B.drinking alcohol remains a serious problem |
C.alcohol rules aim to change the behavior and culture at the university |
D.the number of students drinking alcohol is dropping in one way |
They also tend to prefer instant messaging to e-mail, and they are depending on the Internet more frequently than before to communicate with others who have the same professions, hobbies and political interests.Online purchases still remain unpopular in China.Three-quarters of users surveyed have never bought anything over the Internet, and only 10 percent make purchases even once a month.Among those who do buy online, most pay for entertainment while others buy phone cards, or computer hardware or software.
“Many people don’t trust the quality of goods bought online,” Guo said Wednesday.“If they buy it in a store and don’t like it, they can easily bring it back.”
The survey was done in five major cities: Beijing, Shanghai, Guangzhou, Chengdu and Changsha.Results do not necessarily project countrywide because Internet use in rural areas is lower than in cities.Guo describes the typical netizenin the five cities surveyed as young, male, richer and more highly educated.Males make up two-thirds of the Internet community, and more than 80 percent of users are under 24.Among people ages 25 to 29, 60 percent to 80 percent go online.
China has more than 100 million people online, second in the world to the United States.
小题1:A typical Chinese Internet user may be the one who _________.
A.likes to send e-mails | B.likes to buy goods online |
C.likes to pay for entertainment | D.likes the games sites |
A.it is more difficult for sales returns |
B.people haven’t computers |
C.it is not convenient to purchase on line |
D.all goods bought online are of low quality |
A.well educated | B.richer | C.female | D.young |
Dream World
This is a fun place for everyone, whether you are a family with young kids, older kids, or out with your mates.This theme park is actually a series of parks, made up of such places as preschooler heaven Wiggles World and such attractions as Big Brother for inner reality TV fans.Dream World also owns the theme park White Water World.It is possible to buy tickets from Dream World that covers several different parks.
Sea World
Get up close and personal with dolphins, sharks and polar bears.This theme park also offers the right mixture of shows, exhibits, animal fights and thrill rides such as roller coaster.This is a must-see for your Gold Coast adventure.
Warner Bros Movie World
This theme park has the best combination of fast-paced entertainment.Visitors can have fun living as though they"re in the movies.Kids will see all their cartoon favourites on parade and in shows.Bigger kids and grown-ups can pretend they"re on real movie sets with their favourite action heroes, and then put themselves into some serious action.
How to get there梇ou can easily travel to the Gold Coast by plane.Fly straight into Gold Coast International Airport, or to Brisbane and then catch the ""airtrain" service to the Gold Coast.All of the major airlines have daily flights, some with several per day depending on your departure city.If you want to save money, you can get there by train.
Accommodation—Want something truly unusual? Consider staying in the world"s largest residential tower (塔式住宅) and enjoy beautiful views.The accommodation choices on the Gold Coast are just as varied and interesting as the activities, so whether you are a single, couple, family, friends, a large or small group, you will find options perfect for you at TakeABreak.corn.an.
小题1:From the passage, we know _____.
A.visitors can go t.o the Gold Goast only by air |
B.the Gold Coast is famous for its golden beach |
C.it is difficult for a family to find a right place to stay |
D.the theme park "Sea World" will attract animal lovers |
A.Children can see their favorite cartoons. |
B.Visitors have opportunities to take roller coasters. |
C.Some famous movie actors often act with visitors. |
D.Visitors can share the joy from animals. |
A.to describe the theme parks in Australia |
B.to draw more visitors to go to the Gold Goast |
C.to tell some exciting shows, adventures, etc. |
D.to introduce how to get to the Gold Coast |
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