题目
题型:不详难度:来源:
I had flown into Dallas just for the purpose of calling on a client. Time was important and my plan included a quick turn – around trip from and back to the airport. A clean taxi pulled up.
The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As be got in the driver’s seat, he mentioned that the neatly folded Wall Street Journal next to me for my use. He then showed me several tapes and asked me what type of music I would enjoy.
Well! I looked around for a “Candid Camera!” Wouldn’t you? I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in you work. You must have a story to tell.”
“You bet,” he replied, “I used to be in Corporate America. But I got tired of thinking my best would never be good enough. I decided to find my right position in life, somewhere I could feel proud of being the best I could be.
I knew I would never be a rocket scientist, but I love driving cars, being of service and feeling like I have done a full day’s work and done it well. I evaluated my personal property and, I became a taxi driver!
One thing I know for sure, to be good in my business I jus have to meet the expectations of my passengers. But, to be GREAT in my business, I have to EXEED the customer’s expectations! I like the sound of being ‘great’ better than just being ‘average’. ”
Did I tip him big time? You bet!
The taxi driver taught me a great life lesson: Go an extra mile when providing any service to others. And there is no good or bad job you can make any job good.
小题1:What lesson did the author learn from the taxi driver?
A.How to make the best use of time. |
B.How to do better in the service business. |
C.How to turn an interest into your career. |
D.How to become a motivational speaker. |
A.Because he was afraid he would be photographed in the cab. |
B.Because he was worried what the driver could be up to. |
C.Because he was amazed by the way the driver was treating him. |
D.Because he wasn’t interested in the tapes offered by the driver |
A.the taxi driver couldn’t accept just being average |
B.the author was anxious to get back to meet a client |
C.when the author waited for a taxi at the airport, he was not in a rush |
D.the taxi driver loved to play his favorite music during rides |
A.was dissatisfied wit his present job |
B.was once often rewarded for being a model worker |
C.enjoyed offering his customers more than they expected |
D.was forced to become a taxi driver to support his family |
答案
解析
核心考点
试题【A TAXI driver taught me a million dollar lesson in customer satisfaction and exp】;主要考察你对题材分类等知识点的理解。[详细]
举一反三
The next morning he said to the men, “Have you provided me with that sunset?”
“No, sir,” the men answered.
The director was angry. “Why not?” he asked.
“Well, sir,” one of the men answered, “we’re on the east coast here, and the sun sets in the west. We can get you a sunrise over the sea, if necessary, but not a sunset.”
“But I want a sunset!” the director shouted. “Go to the airport, take the next flight to the west coast, and get one.”
But then a young secretary had an idea. “Why don’t you photograph a sunrise,” she suggested, “and then play it backwards? Then it’ll look like a sunset.”
“That’s a very good idea!” the director said. Then he turned to the camera crew and said, “Tomorrow morning I want you to get me a beautiful sunrise over the sea.”
The camera crew went out early the next morning and filmed a bright sunrise over the beach in the middle of a beautiful bay. Then at nine o’clock they took it to the director. “Here it is, sir,” they said, and gave it to him. He was very pleased.
They all went into the studio. “All right,” the director explained, “now our hero and heroine are going to say goodbye. Run the film backwards so that we can see the ‘sunset’ behind them.”
The “sunset” began, but after a quarter of a minute, the director suddenly put his face in his hands and shouted to the camera crew to stop.
The birds in the film were flying backwards, and the waves on the sea were going away from the beach.
小题1:One evening, the director sent his camera crew out _________.
A.to film a scene on the sea | B.to find an actor and an actress |
C.to watch a beautiful sunset | D.to meet the audience |
A.Because he changed his mind about getting a sunset. |
B.Because he was angry with his crew. |
C.Because he wanted to get a scene of sunset. |
D.Because it was his secretary’s suggestion. |
A.it went well with the separation of the hero and heroine |
B.when they arrived at the beach it was already in the evening |
C.it was more moving than a sunrise |
D.the ocean looked more beautiful at sunset |
A.because he was moved to tears |
B.as he saw everything in the film moving backwards |
C.as the sunrise did not look as beautiful as he had imagined |
D.because he was disappointed with the performance of the hero and heroine |
A.The crew had to follow the secretary’s advice. |
B.If you want to see a sunrise, the east coat is the place to go. |
C.The camera crew wasn’t able to film the scene the first day. |
D.The director ordered his crew to stop filming the “sunset”. |
This is my first letter to you, although I have been reading your column for many years. I need an outside opinion.
I am a grandmother in my 70s and have just returned from visiting my daughter, her husband and their three dearly loved children--all under the age of 5--and I"m upset with some of their parenting ways.
For example: They lock the doors to their children"s bedrooms at night because the children might get out of their beds and wander around the house, and we may not hear them."
If one child should get punishment, all three are punished, and if one child says a naughty
word, all three are given hot sauce (辣酱汁) in the mouth. I know these parents love their children very much, but are these ways of disciplining them wise? Please understand, it is not my aim to interfere (干涉).
--- Gram
Dear Gram,
Children"s bedroom doors should not be locked. Should a flash fire break out, it would be a nightmare (噩梦).Punishing all the children when only one has earned the punishment is a good way to make them grow up to hate each other. Children who use "naughty" words should not be punished with hot sauce in the mouth-they should be taught the proper and acceptable word to use instead of the "naughty" word.
小题1:Gram"s daughter _____________.
A.is very strict with her children | B.does not love her three children |
C.always punishes her children at night | D.often gives her children hot sauce |
A.disclose her daughter"s ways as a mother |
B.criticize her daughter"s ways as a mother |
C.express her anger about her daughter s ways as a mom |
D.get others" opinion about her daughter"s ways as a mom |
A.Gram seems to care for her grand children very much. |
B.Gram is against some of her daughter"s ways as a mom. |
C.Abby is for only one of Gram"s daughter"s ways as a mom. |
D.Abby agrees with Gram about her daughter"s ways as a mom. |
阅读下面短文,掌握其大意,然后从所给的 A、B、C、D四个选项中,选出最佳选项,并在答题卡上将该项涂黑。
Time is the easiest thing in the world to waste—the most difficult to control. When you look ahead, it may appear you have 36 you need. Yet it has a way of slipping 37 your fingers like quicksand. You may suddenly find that there is no way to stretch the little time you have 38 to cover all your obligations. For example, 39 a beginning student looking ahead to a full term you may feel that you have an oversupply of time on your hands.40 toward the end of the term you may be 41 because you are running out of time. How can you do? —Control!
Time is 42 . If you don"t control it, it will control you. If you don"t make it work for you, it will 43 you. You must become the master of time, not the servant. “Study hard and play hard” is an old saying, but it still 44 . You have plenty of time for classes, study, work, and play if you use your time 45 . It is not how much time you allocate for study that 46 but how much you learn when you do study.
Too much wasted time is 47 medicine. The more time you waste, the easier it is to continue wasting time. Soon, doing nothing becomes a habit you can"t 48 . You will be 49 to wasting time. When this happens, you 50 your feeling of accomplishment and you fall by the wayside. A full schedule is a good schedule. Some students 51 to hear the time message. They refuse to 52 the fact that college life demands some53 of time control. There is no escape. So what"s the next step? If you seriously want to get the time message, the next passage will give it to you. 54 — it will not only improve your grades but also free you to 55 college life more.
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Like the superstitions in other cultures, American superstitions often involve the things important in daily life, such as health, numbers, and marriage. For example, have you ever had a cough that would not go away? According to one American superstition, you should take a piece of your hair and put it between two slices of buttered bread. Next, feed this hair sandwich to a dog and say, “Eat well, you hound, may you be sick and I be sound.” This will trick the evil spirits and help your cough. It will also raise some eyebrows if you try it.
In American superstitions, the number three is very important. Often, Americas will say, “All things come in threes.” Three is lucky because it represents the traditional family: mother, father, and child. Therefore, gifts, letters, and guests will often arrive at your home in groups of three. However, it is also possible for bad events, like accidents and funerals, to come in threes as well.
Another time people pay attention to superstitions is when they get married. During a wedding, brides must wear or carry “something old, something new, something borrowed, and something blue”. The old and borrowed things will bring luck to the person who gives them to the bride. The new and blue things will bring good fortune to the bride herself. The next time someone you know is getting married, be sure to recite this phrase.
As it would be unlucky to discuss one more superstition, we will wind things up here. Keep your fingers crossed, and stay lucky!
小题1:The passage is most probably entitled .
A.American’s Bad Luck | B.Cross-culture and Superstitions |
C.American Superstitions | D.Daily Life in Superstitions |
A.when you try it, the dog will raise its eyebrows. |
B.you will make people surprised when you try this trick |
C.only if you raise your eyebrows can the trick work |
D.you will believe in the trick after you try it |
A.lucky | B.unlucky | C.special | D.ordinary |
A.save some money for the wedding |
B.bring good luck to the people who give them to the bride |
C.give the good luck to the bride herself |
D.pass the bad luck to others |
A.formal | B.serious | C.humorous | D.critical |
After we got him out, we went back to find the gun that he had thrown down. His tracks showed that for two days he had circled in the forest, within 200 yards of the road. His senses were so dulled by fear and tiredness that he did not hear the cars going by or see the lights at night.
We found him just in time.
This man, like others before him, had simply been frightened when he knew he was lost. What had been a near disaster might have turned out as only a pleasant walk, if he had made a few preparations before he stepped from the highway or off a known path.
Whatever sense of direction that a man may have, it’s still largely a question of observation. A skilled woodsman always keeps an eye on his surroundings. He notes the shape of a mountain, the direction water flows through a swamp, and the way a tree leans across a path. With these in mind, he is still likely to turn around many times, but he is seldom lost.
There are exceptions, of course, and once in a while a man does come across some strange problem that puts him into the “lost” situation. A rainstorm or sudden blizzard may catch him without a compass in his pocket. Darkness may find him in a rough area, where travel is dangerous without a light.
When this happens, the normal first reaction is the fear of being laughed at as a result of his poor knowledge in the woods. He may also be concerned about the inconvenience that he will cause his friends when he doesn’t show up. This false pride may lead him to keep on the move in a false effort to find his way against all difficulties.
The person who thinks ahead is seldom in great danger. He’ll be safe if he observes carefully, thinks ahead, and remains calm.
小题1:The writer suggested that if the man had not been found, he would have ______.
A.been shot by a gun | B.become confused |
C.been attacked by wild animals | D.been in great danger |
A.worry about being laughed at | B.push himself to find his way out |
C.feel it is convenient to ask for help from his friends | D.feel sorry that he didn’t study hard enough |
A.intelligence | B.observation | C.direction | D.chance |
A.go into the woods by themselves | B.don’t know how to signal for help properly |
C.are frightened when they think they are lost | D.keep their head when they are in trouble |
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