题目

PMP Problem,Tell me the answer and the reason.
You are working on a large construction project that is progressing within the baselines.Resource usage has remained steady,and your boss has just awarded you a prize for your performance.One of your team members returns from a meeting with the customer and tells you that the customer is not happy with the project progress.What is the FIRST thing you should do?
A.Tell your manager.
B.Complete a team building exercise and invite the customer's representatives.
C.Change the schedule baseline.
D.Meet with the customer to uncover details.

提问时间：2021-02-15

答案

D. Meet with the customer to uncover details.
你应该找一个能解决问题的选项.对于项目经理来说,选项A不够主动.在和你的经理谈论之前,你也需要更多的信息.选项B不错,但是它没有说明客户对项目的担心.改变基准(选项C)在本题中是不道德的.问题解决从定义问题的原因开始,所以选项D是对的.