题目

英语翻译
Job duties:
-identify potential high value customers with large deposits,evaluate customer's need & cross-sell other product,such as Home loan (HML) & Capital Protected Investment (CPI).
-To support Personal Relationship Manager (PRM) in delivering high standard of professional service to ensure customer satisfaction.Establish good relationship with existing and walk-in customers.
-To maintain service enhancement by assisting PRM in cultivating the Sales &Service culture,in ensuring the professional environment of the bank hall and handling difficult situations to customers' satisfaction.
-To support PRM in implementing Sales &Service plan for the department.Ensures the targets set under Sales &Service programmes are met.
-To contribute to staff training and development

提问时间：2020-11-01

答案

工作职责：
找出潜在的高价值客户提供大量的存款,评估客户的需求及交叉销售其他产品,如家庭贷款及资本保护投资（消费物价指数） .
支持个人关系管理在提供高水准的专业服务,以确保客户的满意度.建立良好的关系,与现有的和预约的顾客.
要保持提升服务,协助PRM在培养销售与服务的文化,确保环境的专业银行大厅,处理困难情况,保证客户满意.
支持PRM为部门在执行销售与服务计划.确保所订的指标根据销售与服务方案得到满足.
促进工作人员培训和发展