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Everyone hates to wait in lines. We get that anxious feeling that our precious life is slipping away while we’re doing something so meaningless. But it’s not always the length of the wait we find so unbearable. Some people camp outside Apple stores for an entire night just to get their hands on the latest product. But waiting 10 minutes in a grocery store just to buy a drink? Forget it.
Our behavior when waiting is only partly decided by the length of the wait. “Often the psychology of queuing is more important than the statistics of the wait itself,” notes the MIT researcher Richard Larson.
One apparent aspect of queuing psychology is that we get bored when we wait in line. This issue is solved in many ways, from magazines in hospital waiting rooms to mirrors in elevators so that we can check our appearance.
We really hate it when we expect a short wait and then get a long one. But studies show that we are much more patient when we are given an idea of how long we’ll be waiting.
Walt Disney Co knows this better than anyone else. It posts estimated waiting times for attractions in its theme parks. But according to Larson, these times are overestimated so that visitors get to the front of the queue more quickly than they expect. It keeps them happy.
But perhaps the biggest influence on our feelings about waiting in a line has to do with our sense of fairness. When it comes to queues, the universally acknowledged standard is first come, first served. Any departure from this principle is regarded as unfair and can lead to violent queue anger.
You’ve probably experienced mild queue anger yourself in fast food restaurants, watching people in the other line zoom ahead of you, cursing yourself for having chosen the “wrong” line. In order to solve this problem, the serpentine(蛇形) line was invented. The serpentine line guides all customers into one big snaking queue, separated by ropes or barriers. When you reach the head of the queue, you are directed to the next available server, or teller, or customs official. The serpentine line isn’t always faster than multi-lines before an array(排) of cash registers. But it offers important comfort: you absolutely never have to see someone arrive after you and get served before you.
In life, waiting is inevitable. But a better understanding of the psychology of waiting can help make it a bit more bearable. When all else fails, bring a book or a smart phone will also do.
小题1:In the 1st paragraph, the author intends to tell us_____.
A.why people are crazy about Apple’s products
B.people waste their precious time in queuing
C.waiting time is not the only cause for people’s hate in queuing
D.the psychology is the real reason why people hate to wait in lines
小题2:Walt Disney Co makes people queuing happily by_____.
A.having people queue in serpentine line
B.letting people know how long they will wait exactly
C.making people queue shorter than they are informed
D.offering people magazines to read when waiting in lines
小题3:Serpentine line was invented to_____.
A.make the waiting line move faster
B.guarantee the first-come-first-served principle
C.solve the problem of feeling bored in queuing
D.guide all customers into one big snaking queue
小题4:The main purpose of the passage is _____.
A.to explain the advantages of serpentine line
B.to introduce ways of saving time in queuing
C.to offer an explanation of the psychology of queuing
D.to analyze the psychology of people queuing for Apple products

答案

小题1:C
小题2:C
小题3:B
小题4:C
解析

试题分析:每个人都讨厌排队,这是因为他们的排队心理问题。如何让排队变得更高效呢?理解人们的心理很重要,文章给出了让人们安心等待的方法。
小题1:细节题:从第一段的句子:But it’s not always the length of the wait we find so unbearable.可知作者想告诉我们排队等侯的时间,不是人们讨厌排队的唯一的原因,选C
小题2:细节题:从文章第五段的句子:It posts estimated waiting times for attractions in its theme parks. But according to Larson, these times are overestimated so that visitors get to the front of the queue more quickly than they expect. It keeps them happy.可知Walt Disney Co 让顾客快乐的排队,是通过使人们排队的时间比他们被通知的短,选C
小题3:细节题:从文章倒数第二段的句子:The serpentine line isn’t always faster than multi-lines before an array(排) of cash registers. But it offers important comfort: you absolutely never have to see someone arrive after you and get served before you.可知Serpentine line 被发明是为了保证先到先得的原则,选B
小题4:写作意图题:从全篇文章和文章第二段的句子:“Often the psychology of queuing is more important than the statistics of the wait itself,”可知作者的目的是提供排队心理的解释,和如何缓解人们排队焦虑的心理。选C
核心考点
试题【Everyone hates to wait in lines. We get that anxious feeling that our precious l】;主要考察你对题材分类等知识点的理解。[详细]
举一反三
When several people look at the same person, it is not unusual for each of them to see different things; when you are alone observing one behavior or a person at two different times, you may see different things. The followings are but some of the factors that lead to these varying perceptions(感知,认识):
(1)    Each person’s perceptions of others are formed by his or her own cultural conditioning, education, and personal experiences.
(2) Sometimes perceptions differ because of what we choose to observe and how we deal with what’ve observed. It is not necessarily true that person perception is based on observations of a particular person. Your observations may be totally controlled by what others have told you about this person; or you may focus primarily on the situation or role relationship. Most people do not use the same standard to measure their parents, their friends, and strangers.
(3) Sometimes we see only what we want to see or don’t see what may be obvious to others because of our own needs, desires, or temporary emotional states. This is a process known as selective perception. Selective perception is obviously more difficult when contradictory information is particularly obvious, but it can be done. We can ignore the stimulus——“He’s basically a good boy so what I saw was not shoplifting(入店行窃).” We can reduce the importance of the contradictory information ——“All kids get into mischief(顽皮). Taking a book from a bookstore isn’t such a big deal.” We can change the meaning of the contradictory information--- “It wasn’t shoplifting because he was going to pay for it later.”…
小题1:The first factor given by the author that affects our perception is _____.
A.our hearing and visual abilities
B.cultural background and personal experiences
C.the experience one learns from others
D.critical measures taken by other people
小题2:While observing a particular person,________.
A.one is likely to take all aspects into consideration
B.one pays more attention to his/her advantages
C.children often differ from grown-ups in perception
D.one tends to choose certain aspects to look at
小题3:Observation of the same person by two people at the same time may differ because _____.
A.they follow different standards
B.either of them may be slow to catch information
C.the time for observation is not long enough
D.each of them uses different language to express his/her impressions
小题4: The underlined word “stimulus” in Paragraph 4 refers to _____.
A.something attractive
B.selective perception
C.contradictory information
D.shoplifting
小题5:The worst thing in selective perception is that ______.
A.the information received runs against your desire
B.facts can be twisted or totally ignored
C.importance of the contradictory information can be overrated (估计过高)
D.misbehaved children may not be punished

题型:不详难度:| 查看答案
My oldest child, Emma, just returned to campus after a long holiday break to finish up her last period of college. These days, friends and family have begun flooding me with one question: What is she going to do after graduation?
The job market is, after all, awfully tough. Just this month the Federal Reserve Bank published a study showing that “recent graduates are increasingly working in low-paid jobs or working part-time.” The bright spot, according to the study, is for students who majored(主修) in STEM— science, technology, engineering and mathematics — areas in which recent graduates “have tended to do relatively well”.
But Emma is a student of the humanities(人文) at a small college. She’s an American Studies major with a focus on the politics and culture of food. For quite a while, I think her field of study is so fashionable right now that I’m not the least bit worried she will find a good job. Yet the more I’ve thought about it, the more I’ve decided to be honest. “I’m not sure what Emma is going to do,” I now say. “But she’s gotten a great education and has really found her interest. — and I know those things will serve her well over the course of her life.”
Nowadays, more and more universities and colleges are being measured by the salaries of their recent graduates. In this climate, encouraging your kid to study the humanities, seems, at best, unwise or, at worst, unconcerned with earning a living. But a college is not a vocational(职业) school. And promoting STEM subjects should not be society’s only answer to helping the next generation grow in a competitive world.
From the beginning, we never urged Emma to pick a college or a major with an eye on its expected return on money, as more and more families are doing. To Emma, what really matters will be something that we may not be able to measure for quite a long time: Emma’s contribution to the world and how happy she is in it.
小题1:The author’s friends and family_________.
A.are worried about Emma’s safety
B.have been worrying about the flood
C.are concerned about Emma’s future
D.are worried about the job market
小题2:What can we learn from Paragraph 2?
A.The number of the graduates is increasing.
B.STEM graduates can be better employees.
C.STEM graduates are in relatively greater demand.
D.More and more graduates like to do a part-time job.
小题3:Why did Emma choose a major in the humanities?
A.Because she is interested in it.
B.Because her mother told her to.
C.Because it is increasingly popular.
D.Because she wants further education.
小题4:According to the author, what matters most in choosing a major is that_________.
A.it should be among the STEM
B.it should be fashionable and interesting
C.it should allow a good job and a high salary
D.it should bring achievements and happiness

题型:不详难度:| 查看答案
I’m afraid to grow old—we’re all afraid. In fact, the fear of growing old is so great that every aged person is an insult and a threat to the society. They remind us of our own death, that our body won’t always remain smooth and responsive, but will someday betray(背叛) us by aging. The ideal way to age would be to grow slowly invisible, gradually disappearing, without causing worry or discomfort to the young. In some ways that does happen. Sitting in a small park across from a nursing home one day, I noticed that the young mothers and their children gathered on one side, and the old people from the home on the other.
Whenever a youngster would run over to the “wrong” side, chasing a ball or just trying to cover all the available space, the old people would lean forward and smile. But before any communication could be established, the mother would come over, murmuring embarrassed apologies, and take her child back to the “young” side.
Now, it seemed to me that the children didn’t feel any particular fear and the old people didn’t seem to be threatened by the children. The division of space was drawn by the mothers. And the mothers never looked at the old people who lined the other side of the park. These well-dressed young women had a way of sliding their eyes over, around, through the old people; they never looked at them directly. The old people may as well have been invisible; they offended the aesthetic eye of the mothers.
My early experiences were somewhat different; since I grew up in a small town, my children had more of a nineteenth-century flavor. I knew a lot of old people, and considered some of them friends.
小题1:People are afraid of growing old because it is usually associated with ______.
A.insultB.threatC.deathD.betrayal
小题2:In the author’s opinion, it is a perfect way to ______.
A.grow old slowly and then die unnoticed
B.grow old suddenly and then die
C.shut oneself up from others when growing old
D.remain young all one’s life and then die suddenly
小题3:It can be inferred that young mothers would try to keep their children away from the old because ______.
A.they feared their children might hurt the old
B.they didn’t like their children to take up the space belonging to the old
C.they felt it was wrong to play balls near where the old stayed
D.they didn’t want their children to have anything to do with the old
小题4:The author believes the division between the old and the young is _____.
A.made by peopleB.understandable
C.formed naturallyD.traditional
小题5:From the passage, we learn that the author ______.
A.used to have the same experience as the young have today
B.has never been afraid of getting old
C.was quite free to know and befriend old people in his childhood
D.both B and C

题型:不详难度:| 查看答案
Italy is one country where beauty is prized more than any other virtue. That is, except in the small town of Piobbico, the self-declared World Capital of Ugly People. The road sign at the edge of the town even warns visitors that they are entering the ugly zone. People who consider themselves ugly have been gathering in Piobbico since the 1960s. That’s when Ugly Club president Telesforo Lacobelli established a dating agency for women who believed they were too ugly to attract husbands. Lacobelli believes that he is ugly himself because he has a short nose in a country where long or large noses have always been considered beautiful.
People from around the world travel to Piobbico to tell their sad stories of ugliness. During the annual Festival of the Ugly, which occurs on the first Sunday of every September, hundreds of people gather in Piobbico’s town square to elect the president of the Ugly Club. Lacobelli wins the election every year. The Ugly Club has over 20, 000 members. They carry ID cards that grade their ugliness from bearable to extreme. A prize is awarded to Ugly Club members who qualify as extremely ugly.
The Ugly Club president insists that ugliness is a virtue. Since beautiful people get a lot of attention for their beauty alone, they have to work hard to prove their other virtues. Ugly people, on the other hand, are genuine and do not have to prove anything to anybody, according to Lacobelli.
Lacobelli is a spokesperson for ugly people everywhere. He believes that the uglier one is, the better life can be. Though the club enjoys making fun of beauty, especially beauty contests, Lacobelli has a serious side as well. He believes that too many people suffer from financial and emotional pressures because they don’t meet society’s standards of beauty. The fact that beautiful people are more successful in the workforce is a problem that Lacobelli has attempted to bring forward to the Italian public and government.
小题1:Piobbico is rather special in that     .
A.it is a very small townB.it is home to ugly people
C.it receives no visitorsD.it is the capital of Italy
小题2:Why is Lacobelli elected the president of the Ugly Club every year?
A.Because he is the ugliest person in the whole world.
B.Because his ugliness is always graded as bearable.
C.Because he is a spokesperson for ugly people everywhere.
D.Because he has won the members’ trust and admiration.
小题3:Which of the following is true according to the passage?
A.Ugly people are most respected in Italy.
B.The Festival of the Ugly is held every two years.
C.Ugly people are unfairly treated in society.
D.The uglier one is, the better life he or she lives.
小题4:Which of the following would be the best title for the passage?
A.The Ugly Capital of the WorldB.The Ugliest Person of the World
C.Festival of the UglyD.Beauty Contests Should be Banned

题型:不详难度:| 查看答案
根据短文内容,从短文后的七个选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
The Importance of Accessibility Awareness
At a recent Teen Leadership of Jewish Family Services meeting, people with disabilities talked about their lives.   小题1:  However, what amazed me most was the great importance of education about handicap accommodations (残疾人便利设施).
One school-teacher who is blind, and a woman who has used a wheelchair all her life are two important members of the National Group for Disabled Persons, devoted to raising awareness about disabilities.   小题2:  These include handicap parking spots, handrails, and wheelchair ramps. One big concern is the people who take advantage of aids, such as handicap parking spaces.   小题3:  And the meeting focused on educating the public.
Some handicap spots have extra room next to them, marked with the “No Parking” signs. “As long as I"m not in the spot, I can take the no-parking area next to it,” some people say. However, the woman who uses a wheelchair disagrees to this. The space exists to allow someone in a wheelchair to have room to get in or out of their car.   小题4:  
Some walkways have handrails next to them to help those who require extra assistance. Whether it is a blind person seeking guidance or an elderly person seeking support, the rail is there for walking. Sometimes the rail is blocked, by a parked bicycle for instance, and consequently made useless.   小题5:  People who are informed of the rail’s use would be less likely to mistake it for a bike rack.
Meeting some of the people who are affected by the lack of education about accommodations made me see that there is work to be done. If more people were educated about the proper uses of accommodations, there would be fewer challenges for people with physical disabilities.
A.Accommodations will vary according to the needs of the disabled.
B.As with the parking spot, this is more likely a case of lack of education.
C.They educate about all the accommodations for people with disabilities.
D.Improvement must be made so that disabled people can fully participate.
E. If there is a car in that space, the handicap parking spot is no longer useful.
F. So people without disabilities need to be educated about these accommodations.
G. I was amazed to hear about the challenges faced by people with physical disabilities.
题型:不详难度:| 查看答案
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